Veterans’ VA Issues Go Beyond Medical Delays

U.S. Rep. Dennis Ross (left) fields a question during his news conference from Army veteran Luis Canino Mas (standing on the right).

U.S. Rep. Dennis Ross (left) fields a question during his news conference from Army veteran Luis Canino Mas (standing on the right).

Recent months have shown that there is no shortage of veterans who have had problems with the U.S. Department of Veterans Affairs.

More than two dozen of them brought their issues to the Temple Terrace City Hall for a veterans’ intake event July 2, 2014 organized by Congressman Dennis Ross (R- Lakeland).

Ross said his office has received complaints about delays getting VA medical appointments but also they’re also hearing a lot about problems with VA benefit claims

“What we’ve seen is when the veterans administration would receive claims, if they denied them and in many cases they denied them, they would consider them closed,” Ross said during a news conference after the intake.

There’s supposed to be an appeals process for veterans denied benefits, but Ross said many veterans have experienced undue delays with their appeals.

U.S. Rep. Ross with veteran Luis Canino afterward.

U.S. Rep. Ross with veteran Luis Canino afterward.

“For those on the benefits side, due process is everything,” Ross said. “We have multitude of cases where they have recouped retroactively payments that were due for years past.”

His congressional staff is currently working on than 100 cases involving veterans.

Ross said he is open to outsourcing the claims process and offering private medical care as an option if it would speed up service to the veterans.

Other Tampa Bay members of congress have held recent “intake” days to give veterans direct access to VA representatives, congressional staff and state veterans advocates including U.S. Rep. David Jolly (R-Seminole), U.S. Rep. Gus Bilirakis (R-Tarpon Springs) and U.S. Rep. Kathy Castor (D-Tampa).

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